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Not every operator puts so much effort into dealing with customer complaints and objections. As for withdrawals, you can only use Neteller, QIWI, Skrill, Visa, and WebMoney, which unfortunately complicates the whole process. You should be aware that funds can be withdrawn using the same method you used when making a deposit.
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There are two ways in which you can contact the customer support team at Joycasino. The two methods are by live chat and email, however, there is no telephone number available at this online casino. You can find the live chat option clearly displayed in orange to the right hand side of your page.