Introduction
When your Thomson TV develops a fault whether it’s a power issue, display problem, sound glitch, or software error one of the first questions you’re likely to ask is: how long does it normally take to complete a Thomson TV repair? The repair duration can vary depending on the complexity of the issue, availability of genuine parts, and the workload at the Thomson TV Service Center. In this blog, we’ll break down typical repair timelines and explain what you can expect when getting your TV serviced at centers in Bengaluru, Faridabad, and Gurugram.
Typical Repair Duration for Thomson TVs
Repair times at authorized service centers usually fall into three broad categories based on the severity and type of the issue:
1. Minor Repairs (1–3 Working Days)
These involve issues that can be diagnosed and fixed quickly without requiring major disassembly or parts replacement. Common examples include:
- Software glitches or configuration problems
- Settings or menu issues
- Remote control or sensor issues
- Loose cable or external device detection problems
Since these faults often don’t require part replacement and can be resolved through software updates or quick adjustments, they are typically completed within 1–3 working days.
2. Moderate Repairs
Moderate issues usually involve component replacement or some level of internal repair. These include:
- Power board replacements
- Audio board repairs
- Backlight or T-Con board faults
- Display flickering or color issues requiring internal fixes
Provided the necessary parts are available at the service center, these repairs typically take 3–7 working days on average.
3. Major Repairs
Major faults are generally more complex or require parts that may need to be ordered from suppliers. These include:
- Display panel replacement
- Severe internal circuitry issues
- Motherboard or mainboard faults
- Complex board-level faults
For these repairs, timelines often extend to 7–14 or more working days, depending on part availability and logisticsFactors That Influence Repair Time
Several variables can affect how long your TV repair will take:
Spare Parts Availability
The most critical factor is whether the required replacement parts are in stock. If the part is available locally, the repair is completed faster. If parts need to be ordered from outside, this can delay the process.
Nature of the Fault
Software or simple configuration issues are resolved more quickly than faults requiring internal board replacements or major component fixes.
Service Center Workload
During peak periods or busy seasons, service centers may have higher workloads, which can slightly extend repair times.
Model Age and Part Discontinuation
Older or discontinued models may have limited parts available, which can impact the timeline as parts may need to be sourced from remote suppliers.
Thomson TV Service Center in Bengaluru
At the Thomson TV Service Center in Bengaluru, technicians handle a wide range of issues from simple software fixes to complex hardware repairs. For minor issues, repair time is typically 1–3 working days. Moderate repairs that require board or component replacement are usually completed within 3–7 working days if parts are in stock. Major repairs, such as panel replacement, may take 7–14+ working days depending on parts availability.
Thomson TV Service Center in Faridabad
The Thomson TV Service Center in Faridabad provides professional diagnostics and repair solutions for customers in and around the region. Minor software or simple hardware faults are often fixed in just a few days. For more complicated repairs involving multiple components, Faridabad technicians typically take 3–7 working days. If specialized parts are needed, the overall repair time may extend beyond one week.
Thomson TV Service Center in Gurugram
At the Thomson TV Service Center in Gurugram, trained technicians diagnose issues accurately and provide estimated timelines based on the fault. Minor issues are resolved quickly, while moderate and major repairs follow the standard repair timelines of 3–7 working days and 7–14+ working days, respectively. The service team usually communicates expected timelines and part status to customers to manage expectations.
How to Speed Up Your TV Repair
While some factors are outside your control, you can help ensure a smooth and timely repair process:
- Provide accurate model and serial details when booking the service.
- Describe the issue clearly to assist with a faster diagnosis.
- Confirm if parts are in stock before dropping off the TV.
- Respond promptly to any service center communications regarding approvals or parts.
Clear communication and timely responses help minimize delays.
Conclusion
So, how long does it normally take to complete a Thomson TV repair?
- Minor repairs: 1–3 working days
- Moderate repairs: 3–7 working days
- Major repairs: 7–14+ working days (depending on parts availability)
Whether your TV is serviced at the Thomson TV Service Center in Bengaluru, Faridabad, or Gurugram, technicians strive to provide accurate diagnoses, genuine parts replacements, and clear timelines to ensure a reliable repair experience.
Frequently Asked Questions (FAQ)
1. Can minor issues be fixed on the same day?
Yes if the issue is simple (like software or settings), same-day or 1–2 day repairs are sometimes possible.
2. Does warranty affect repair time?
Warranty doesn’t necessarily shorten repair time, but it can cover the cost of parts and labor for covered issues.
3. Will I be informed if parts need to be ordered?
Yes service centers usually notify customers about parts availability and expected wait times.
4. Are genuine parts used for repairs?
Authorized service centers use genuine or manufacturer-approved parts whenever available.
5. Can I request a status update during repair?
Yes most centers provide updates on repair progress and expected completion dates.
Read our Previous Blog—–>Is there any warranty on Akai TV repairs?