The Etihad Airways Office in Islamabad not only serves as a significant access point for routine air travel support, either domestically and internationally (via Abu Dhabi), but allows the traveler the ability to develop a reliable, personal relationship with the people. The Office provides services such as domestic or international ticketing, itinerary changes, assist with upgrading fare class, help with loyalty program questions and offers additional incentives. If Pakistani consumers receive the same level of customer service from the Islamabad branch staff as any other Etihad Airways consumer globally, one can expect the Islamabad branch staff to respond to questions and inquiries in a complete and professionally provisioned manner, where customers can depend on a quality service experience, as the multinational airline conforms to Etihad Airways’ international level standards.

